Coronavirus (COVID-19) Infection Prevention & Control Policy
For
Bela Flor Ltd
All of us have been affected by the coronavirus (COVID-19) pandemic.
I have missed being able to offer you the treatments that I know you love, and I am looking forward to seeing you again as soon as possible.
My priority is to keep you as safe as possible, and prior to re-opening the salon I have implemented a number of changes which I would like to make you aware of. During the time the cabin has been closed, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course adding on to my existing Infection Control Certification done in 2014. Not much has changed in the way I conduct myself due to my existing Infection Control care but a number of changes have been made for your visits and you will notice them when you’re next in.
Booking Appointments
If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not be able to work. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book for the next available appointment in my diary.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. A temporary amendment has been made to the cancellation policy and deposits will not be lost if you have to re-schedule your appointment, all I ask is that you don’t leave it till last minute to let me know.
Visiting the Salon
For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving. Remember, if there is a car on the drive, I am still with a client.
I have increased the frequency of cleaning in the salon including making sure that common surfaces such as the door handle gets cleaned between clients, if you prefer to wait outside I will open and close the door for you to reduce your exposure.
As always, single use items are used in every treatment and are disposed of safely after use in order to protect you from cross infection.
You will be requested to wash your hands and as soon as you enter the cabin, you can find a alcohol hand sanitiser in the waiting area if you wish to clean your hands before you leave.
Due to the proximity between me and you during treatments you will be asked to wear a face mask, please don’t feel offended, this is to protect you and me. If you don’t have a mask, one will be supplied to you at no extra cost.
As always I will be using protective equipment (PPE) during your visit and during your treatment.
The treatments
I have carried out a risk assessment on all treatments and I am confident that I can continue to provide these safely.
During your treatment
I understand the importance of hand hygiene and will ensure that I wash my hands in according with NHS recommendations before the start of your treatment.
I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let me know and I will do what I can to satisfy you.
After the treatment
You can still pay for your treatment by cash, card or if you prefer to pay via bank transfer please note this must be made in advance.
All of these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thank you for understanding.
Nay
5th May 2020
